Terms and Conditions

ORIGINAL ARTWORKS

All original artworks are painted by Aneri Vora. The materials used are acrylic on stretched canvas. Please note that some originals may also be sold as Fine Art Prints.

All reproduction and copyright are owned by Aneri Vora. Shipping is not included in the price of the original artworks.

 FINE ART PRINTS

Fine Art Prints are produced in a limited edition. Size and edition may vary. We offer free shipping worldwide on all our Fine Art Prints.

COMMISSION WORK

If you wish to order a commission piece we will begin with discussing your specific art needs, budget, and preliminary timeline. We will then determine what kind of patterns and colors you like, and choose the ideal size(s) and shades to match the surrounding interior colors in your home/office.

Please note that an additional 20% will be charged for all commission artworks (which is non-refundable) as a deposit. As soon as we have an agreement and the deposit is transferred Aneri will start working on your painting(s) and have them finished within the agreed timeframe.

Once the artwork(s) are done and approved by you we will send an invoice for the rest of the payment and from here on the general terms and conditions applies. 

 WEBSITE PHOTOS

Please note that colors, shades, and textures might appear different in photos than in real life. Our artworks are professionally photographed and we try to show them as true to the originals as possible, but depending on what contrast, color settings, and brightness you may have on your screen the photographs can vary from the original painting.

If you wish to see some other angles or details of a particular painting or if you have any questions regarding the photos shown on this website, please contact us at aneri.vora@outlook.com and we will gladly help in any way that we can. 

 SHIPPING

We offer worldwide shipping to your home/office address within 21 days of purchase. Proceed to checkout to see the total cost to your specific country/city. We always offer free shipping on all our Fine Art Prints.

All original artworks are carefully wrapped and placed in a secure wooden box and you will also receive a tracking number. Prints will be shipped in a tube unframed. 

 
 RETURNS, REFUNDS, AND COMPLAINTS

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return (this does not apply to the deposit fee for custom-made orders and gift cards which are non-refundable). If your product/products appear to be broken or damaged in any way upon arrival and you wish to make a complaint - please contact us as soon as possible with details, pictures, and any additional information that we might need and we will get back to you with further instructions. Items sent back to us without first requesting a return will not be accepted.

Please note that we do not pay for any additional fees (such as packaging materials and shipping costs etc) and that you are responsible for delivering the package back to us in a secure way.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 working days. Please remember it may take some additional time for your bank or credit card company to process and post the refund.

If you have any questions regarding returns, refunds, or complaints - contact us at aneri.vora@outlook.com and we will help you every step of the way.